Shipping & Delivery

Delivery and Rates

Idea Arc offers free Postage for orders of £25 or more

Free Local Pick-Up:  If you live locally in the Folkestone area and would like to pick up your order you are more than welcome to do so.  Please get in touch with us either by email or phone to let us know and we will also refund any shipping that was charged to you at checkout on the site. Our email id is  Our phone number is 01303 488695.

Idea arc only ships using Royal Mail  for small items.  For larger orders we use a secure courier.

For Orders under £25 - postage is 49p for labels  and £1.99 for all other items. If you are buying a combination of labels and personalised products the shipping for the personalised goods will apply being a maximum of £1.99.

Production times:    

It is our aim to ship labels out same day when orders are placed before 2pm. Orders received after 2 pm, during the  weekend or on a bank holiday will be shipped the next working day.

If you are ordering personalised items other than labels, production time is between 1-2 working days.

Other options:

Special delivery: (Guaranteed Next Working Day Delivery): Tracked delivery by Royal Mail on or before next working day.

(Deliveries are made Mon - Fri) - £6.50 for labels and for all larger items £7.50.

Special Delivery does NOT mean that personalized products can be produced any faster but does mean that your delivery is guaranteed next working day following dispatch.


Anywhere in Europe postage is £4 for labels and £6.50 for all other items

International Delivery Outside of Europe:

International Delivery is £5.50 for all label orders and £10 for all larger orders.


*Delivery costs are subject to change at any time and will be updated on the website.